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What is an MX Record?

A DNS 'mail exchange' (MX) record directs email to a mail server.

The MX record indicates how email messages should be routed in accordance with the Simple Mail Transfer Protocol (SMTP – the standard protocol for all email). An MX record must always point to another domain.

Configure an MX Record

Do this for each of the domains you will use for cold emails.

  1. From the Zoho Admin Console navigate to:
  2. Domains
  3. Select the domain you want to update
  4. Select ‘Email Configuration’
  5. Select ‘MX’
  6. In your DNS provider (e.g. Cloudflare), within DNS configuration, add a text record with the MX information provided by Zoho e.g.:
MXe.g. trybluecake.commx.zoho.eu1 hour10
MXe.g. trybluecake.commx2.zoho.eu1 hour20
MXe.g. trybluecake.commx3.zoho.eu1 hour30